Connect your DualShock 4
USB: use a micro-USB cable that carries data, or Sony’s DualShock 4 USB wireless adapter. A charge-only cable is the most common reason nothing appears.
Bluetooth: hold the Share button, then press and hold the PS button until the light bar flashes (PlayStation). Pick “Wireless Controller” in your Bluetooth settings. A DualShock 4 paired to a PS4 reconnects to the console when you press PS, so switch the console off first.
Then press ✕. The diagram follows the DualShock 4: d-pad top left, both sticks low, Share and Options either side of the touchpad.
What to check on a used DualShock 4
The DualShock 4 is old enough that most used ones show some wear. Test these in order:
- Sticks. Run the drift test with the controller on a table. Its potentiometer sticks wear like any other; under 5% offset is fine, 10% or more is noticeable in games.
- L2 and R2. Squeeze each slowly: the bar should rise smoothly from 0% to 100% and fall back to 0% when released. A trigger that stays at a few percent, or doesn’t spring back, usually has a dislodged spring (iFixit).
- Touchpad click and PS button. The touchpad click is button 17. Swipes aren’t in the standard gamepad connection: to trace fingers, use Connect for more tests (Chrome or Edge on a computer), which also shows the gyro, the accelerometer and the battery level. The touchpad test opens on it.
- Charging port. If the controller only works at a certain cable angle, the micro-USB port or its small charging board is worn; iFixit covers replacing it.
- Rumble. Play both motors at full strength; the left grip should rumble deeply and the right buzz lightly.
Fixing problems
Sony’s first step for a misbehaving DualShock 4 is a reset: press a paperclip into the small hole on the back for at least five seconds (PlayStation), then re-pair it. There is no stick calibration for PlayStation controllers, so if drift remains after a reset and a clean, the stick module needs replacing. Set the recommended deadzone in your games in the meantime. Selling it? Run all four tests and share the health report link in the listing.
How the browser numbers the DualShock 4’s buttons
Browsers describe a recognised controller with the W3C standard gamepad layout, which numbers buttons by position, not by the symbol printed on them. This is the map the tester uses for the DualShock 4 (PS4); the list under the diagram shows the same numbers live.
| Button | Position | On the DualShock 4 |
|---|---|---|
| 0 | Bottom face button | ✕ |
| 1 | Right face button | ○ |
| 2 | Left face button | □ |
| 3 | Top face button | △ |
| 4 | Left bumper | L1 |
| 5 | Right bumper | R1 |
| 6 | Left trigger | L2 |
| 7 | Right trigger | R2 |
| 8 | Back / select | Share |
| 9 | Start / menu | Options |
| 10 | Left stick press | L3 |
| 11 | Right stick press | R3 |
| 12 | D-pad up | ↑ |
| 13 | D-pad down | ↓ |
| 14 | D-pad left | ← |
| 15 | D-pad right | → |
| 16 | Home / guide | PS |
| 17 | Touchpad / capture | Pad (the click only: swipes aren’t reported) |